STATIC FIVEPD / HELP CENTER

How can we help?

Answers, fixes and real community support.

Having trouble getting started, figuring out a command, or finding the right staff team? Find the answer below or head straight to the Discord that can help.

FiveM setup & controlsServer rulesSupporter help
GAME HELPFiveM, vMenu & commands
COMMUNITY HELPRules, scenes & departments
ACCOUNT SUPPORTTickets, appeals & supporter perks
THE STATIC KNOWLEDGE BASE

Frequently asked questions.

Find answers without endless scrolling. Browse six questions at a time, filter by topic, or search all 20.

Showing 1–6 of 20 help articles
01How do I join Static FivePD?
Download and launch FiveM, then use the direct server links below. Join the matching Discord to find announcements, departments and support. Connect to Blue (vra4ax) or Connect to Red (4m3ez9).
02Do I need to apply to become a police officer?
You can begin law-enforcement roleplay without an application. To rank up and receive an official callsign, apply through the appropriate department channels in Discord.
03How do I get Verified Civilian access?
Verified Civilian access is available through an application after 60 or more hours of in-server playtime, or through a verified civilian package in the supporter store. See the current rules and Discord for eligibility.
04How do I spawn a vehicle?
Use /vs to open the vehicle spawner. Some vehicles are rank-restricted; check your department information in Discord.
05How do I go on duty and get a loadout?
Press F11 to open the ERS menu and go on duty. Then press F10 to select your loadout.
06How do I get my uniform?
Create an MPed with M → vMenu → Player Options → Create New Character. Then enter /eup to open your department's uniform menu.
07How do I change a vehicle livery?
Open vMenu → Vehicle Options → Liveries, then select an available livery for your vehicle.
08What radio channel should I use?
The current Support guide lists BCSO 3, LSPD 4, SAHP 5, SAFR 6, DOT 7, and LSCSO 9. It also instructs players to use channel 3 when fewer than 15 players are online, then their assigned departmental channel with 15 or more. Follow newer department instructions in Discord if these assignments change.
09Can I bind a key to a radio channel?
Open the FiveM console with F8 and enter a command like the example below to bind the 9 key to SAHP channel 5.
bind keyboard "9" "changeradio 5"
10Are gangs and criminal roleplay allowed?
Yes, within the applicable gang-zone, civilian, priority and interaction rules. Gang participation requires Verified Civilian access. Read the complete rulebook before joining those scenes.
11Can I roleplay a business or job?
Yes. You can create business or job scenes using existing in-game resources. Custom MLOs, vehicles and scripts are not normally added for individual player businesses.
12Can I record videos or livestream?
Yes. Static FivePD welcomes streamers and content creators. Follow the normal community rules when recording and interacting with others.
13What happens if I break a server rule?
Depending on the violation, staff may issue a warning, kick or temporary/permanent ban. Use Discord tickets for appeals and check the current rules page for server standards.
14FiveM won’t connect. What should I try?
Restart FiveM and try the correct direct-connect link. If the issue continues, close unnecessary programs, verify your network connection, and clear FiveM's cached server data using the steps below. For continuing issues, open a ticket in your server Discord.
15How do I safely clear my FiveM cache?
Close FiveM. Open %localappdata%\FiveM\FiveM.app\data in File Explorer, then remove the cached-data folders if present: cache, server-cache, server-cache-priv and server-cache-persistent. Do not delete the game or bin folders. Relaunch FiveM to rebuild the cache.
16My vMenu isn’t appearing. What can I do?
Try switching between the Stable and Beta FiveM update channels in your FiveM settings, then fully restart FiveM. Check your server announcements for any ongoing FiveM-related issues.
17I’m experiencing lag or texture loss. Any tips?
Try lowering texture and shadow settings, closing unnecessary background apps, and clearing FiveM cache. Some connection problems can also be server-side; report persistent issues through your server's Discord with the time and any error messages.
18When are Blue and Red server restarts?
Restart schedules and temporary changes are posted in the relevant Discord announcements. Check there before planning a longer scene; scheduled restarts may occasionally be skipped or adjusted for testing.
19Where do I report a player or request a ban appeal?
Use the support-ticket system in the relevant Blue or Red Discord for player issues and appeals. For reports against staff, staff applications, or playtime verification, use the SFPD Government Discord.
20I purchased a supporter package. Where can I get help?
For purchases, renewals, missing perks or questions about Standard, Premium, Ultimate and Grand, open a ticket in your community Discord. Include your purchase date and package name; share sensitive payment details only through an appropriate secure support channel.
NEED A REAL PERSON?

Get to the right team.

Pick the community that matches your issue. Discord tickets are the best starting point for most support requests.

SFPD Blue logo

SFPD Blue Support

Help with the US server, game issues, player reports, departments, server access and supporter perks.

Blue Discord
SFPD Red logo

SFPD Red Support

Support for the UK server, Red-specific announcements, roleplay, departments and supporter questions.

Red Discord
SFPD Government insignia

SFPD Government

Staff applications, reports against staff, playtime verification and other administrative requests.

Government
Looking for every Static Discord?

See all official community invites, including Static Development. General inquiries: info@staticdevelopers.com.

Visit the Discord Directory →
ONE MORE THING BEFORE YOU JOIN

Know the rules. Enjoy the roleplay.

The community rulebook covers everyday RP, police/civilian standards, gang interactions and more. Check it before your next shift.

View Server Rules